Cut front-desk admin without touching clinical judgement.
Your staff spend more time on intake forms, phone tag and insurance chasing than on patients.
20-40%
fewer no-shows with smart reminders
8-15 hrs
front-desk hours saved weekly per site
24/7
booking and intake coverage
8
documented automations for this sector
Where healthcare teams lose hours, and what replaces it.
Each one is a system we have specified and built before.
Voice and chat appointment agent
- The manual process today
- Calls go unanswered at peak hours and after close, so bookings leak to whoever picks up.
- What we build
- A voice and WhatsApp agent that books, reschedules and cancels directly in your practice management system, with a human handoff for anything clinical.
- Typical impact
- After-hours bookings captured; call abandonment drops sharply.
No-show prediction and dynamic reminders
- The manual process today
- One flat SMS reminder for everyone, and empty chairs anyway.
- What we build
- A model that scores no-show risk per booking and escalates channel and timing for the risky ones, with an automatic waitlist backfill.
- Typical impact
- 20-40% no-show reduction and near-instant slot backfill.
Digital intake and pre-visit summarisation
- The manual process today
- Paper or PDF intake forms retyped into the EMR by staff.
- What we build
- Conversational intake that structures answers, flags red-flag responses and writes a clean pre-visit summary for the clinician.
- Typical impact
- Retyping eliminated; clinicians start visits already briefed.
Insurance eligibility and claims prep
- The manual process today
- Staff manually check coverage and rekey claim data, then rework denials.
- What we build
- Automated eligibility checks, claim assembly with code suggestions, and a denial-reason classifier that drafts appeals.
- Typical impact
- Denial rework time cut sharply; faster reimbursement cycles.
Clinical documentation assistance
- The manual process today
- Clinicians write notes after hours, driving burnout.
- What we build
- Ambient or dictated note drafting into your template structure, always reviewed and signed by the clinician.
- Typical impact
- Documentation time per encounter typically halved.
Recall and preventive-care outreach
- The manual process today
- Patients due for follow-up are never contacted because nobody has time to run the list.
- What we build
- Automated recall lists with personalised, compliant outreach and booking links, tracked to conversion.
- Typical impact
- Dormant patient revenue recovered every month.
Referral intake and routing
- The manual process today
- Referrals arrive by fax, email and portal in a dozen formats.
- What we build
- Ingestion and extraction into one queue with urgency classification and automatic acknowledgement to the referrer.
- Typical impact
- Referral leakage reduced; turnaround measured instead of guessed.
Policy and protocol answering for staff
- The manual process today
- Staff interrupt seniors to ask what the protocol is.
- What we build
- An internal assistant grounded strictly in your own SOPs, with citations back to the source document.
- Typical impact
- Faster onboarding, fewer interruptions, consistent answers.
What healthcare teams ask us.
We keep protected data inside your existing systems wherever possible, use business-associate-ready model providers with zero-retention settings, log every access, and scope each agent to the minimum data it needs. We will walk your compliance lead through the architecture before anything is built.
No. Everything we deploy in clinical settings is administrative or drafting support, with a clinician reviewing and signing anything that reaches the record.
Audits are a fixed fee and are credited against a build. Single-workflow builds typically land in the low five figures, multi-workflow programmes higher, and ongoing running and support is a fixed monthly fee. You get the number before we start, not a rolling hourly bill.
A first pilot on your real data usually runs within two to four weeks of the kickoff call. Full deployment with integrations and training normally lands between weeks four and eight.
Tell us what your healthcare team keeps doing by hand.
Thirty minutes, no pitch deck. We map the process, tell you whether automation pays back, and give you a rough cost before you commit to anything.